EE Upgrade Check

Enter your details to see if you can upgrade your handset today.

We take care of your data. Have a look at our Privacy Policy.

By submitting your eligibility request you will receive our latest offers and your upgrade information, plus we will remind you when it’s time to upgrade.


The website is operated and run by Voice Mobile from within the Fort Dunlop Building in Birmingham. was built to allow existing EE / Orange / T-Mobile Customers to upgrade their mobile phone, to a new handset and tariff, quickly and easily. The process is initiated online, and customers are contacted by email, telephone and text message at a time convenient for them. Staff help customers identify their phone usage habits, and then advise on an appropriate tariff that will save them money and offer further value for money. At the same time, a new handset if usually made available.

Voice Mobile working in Partnership with EE ensure that customers get the very best deals, service, and customer service from the beginning. Numerous awards highlight commitment to value and service. Having won the Best Unified Dealer 2014 award, been commended for Best Dealer 2011, and with ISO 9001 certifications, customers that choose can be certain they are in good hands.

Please see here, under The Midlands for Voice Mobile, indicating the approval of Voice Mobile by EE:

If you have any questions or queries, or if you are an existing customer of ours, please Contact Us, or email


EE - The Biggest, Fastest and Most Reliable Network

EE go further to give you 4G in more places than any other UK network. We’re not just talking towns, either. You should be able to use your data all over the place. Why shouldn’t you share a seaside selfie, check in up a peak, or stream live videos from a festival field?

Well, at EE, we’ve got 4G in more places than any other UK network to help you do all that and more. We’re the first UK network to show you our geographic coverage, not just population coverage. After all, it’s often the remotest places where you need a good 4G signal the most.

We’re working towards covering 95% of the UK with 4G by 2020. In 2016 alone we added 4G coverage to an extra 25% of the UK, meaning 75% of the UK now has superfast 4G speeds on our network. Our 4G is now available in more places than any 3G network, just four years after launch, making it the UK’s fastest network expansion ever.

Mobile only. 4G speeds depend on location, number of users and plan. 4G only available on EE plans. Check your coverage at Compatible device required. 4G IN MORE PLACES THAN ANY OTHER UK NETWORK: Based on results from the RootMetrics® UK RootScore® Report: H1 (Jan – Jun 2017). Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducting over 23K randomly sampled test cycles. EE tests carried out using 4GEE Max tariff with uncapped speeds. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details. The monthly price shown will be adjusted every year in your March bill by the Retail Price Index announced in February that year.